Privacy Policy | VIP Creative Studio

This Privacy Notice explains how VIP Creative Studio ("we", "us", or "our") collects, uses, and shares information when you visit our website or contact us. We are a U.S.-based studio and this Notice is intended for visitors located in the United States.

1. Information we collect

We collect information in three main ways:

• Information you provide directly. When you fill out our contact or discovery call forms, we collect information such as your name, work email, company name, and any details you choose to share in your message.
• Automatic usage data. When you visit the Site, we automatically collect certain technical information such as your IP address, browser type, device identifiers, pages viewed, and the date and time of your visit.
• Cookies and similar technologies. We use cookies, pixels, and similar tools to help operate the Site, understand how it is used, and measure the effectiveness of our marketing. For more details, see our Cookie Policy.

2. How we use your information

We use the information we collect for purposes including:

• Responding to your inquiries and communicating with you;
• Providing, operating, and improving our Site, services, and user experience;
• Understanding how visitors use the Site so we can refine our content and positioning;
• Measuring and improving the performance of our marketing campaigns;
• Protecting the security and integrity of the Site and our business;
• Complying with applicable laws and responding to lawful requests.

3. Analytics, advertising, and session insights

We use third-party tools to help us understand how visitors interact with the Site and to support our marketing. These tools include, for example:

• Google Analytics 4 (GA4) to measure traffic patterns and engagement;
• Meta Pixel to understand how our Meta (Facebook/Instagram) ads perform and to build audiences for our campaigns;
• Microsoft Clarity to gain high-level insights into how visitors navigate the Site (for example, through heatmaps and session analytics).

These providers may set their own cookies or use similar technologies to collect information about your device and browsing activity on this and other sites over time. They use this information to provide analytics and to help us understand the effectiveness of our content and campaigns. You can learn more about how these providers use data by reviewing their respective privacy policies.

4. How we share information

We do not sell your personal information. We may share information in the following situations:

• Service providers. We work with trusted vendors that provide services such as website hosting, analytics, email delivery, and customer relationship management. They may process information on our behalf in accordance with our instructions.
• Legal, safety, and protection. We may disclose information if we believe it is required or appropriate to comply with law, respond to legal requests, or protect our rights, property, or safety, or that of our clients or others.
• Business transfers. In connection with a merger, acquisition, financing, or sale of all or a portion of our business, information may be transferred as part of that transaction.

5. Data retention

We retain information for as long as reasonably necessary to fulfill the purposes described in this Notice, including to provide services, communicate with you, comply with our legal obligations, resolve disputes, and enforce our agreements. The specific retention period can vary depending on the type of data and context of our interactions with you.

6. Your choices

Depending on your location and applicable law, you may have certain rights related to your personal information, such as the ability to request access, correction, or deletion.

Even where specific legal rights do not apply, we aim to handle requests about your information in a reasonable and transparent way. You can contact us using the details below to ask questions or make a request related to your information.

7. Cookies and tracking technologies

You can control certain cookies through your browser settings, including by blocking or deleting them. However, if you disable cookies, some parts of the Site may not function properly. For more detail on the types of cookies we use and how to manage them, please read our Cookie Policy.

8. Data security

We use reasonable administrative, technical, and physical safeguards to help protect the information we collect. No method of transmission or storage is perfectly secure, so we cannot guarantee absolute security, but we strive to protect your information in a way that is appropriate for the nature of the data and our business.

9. Children's privacy

The Site is intended for business and professional use and is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can take appropriate steps.

10. Changes to this Notice

We may update this Privacy Notice from time to time. When we do, we will update the "Last updated" date at the top of this page. We encourage you to review this page periodically to stay informed about how we handle your information.

11. Contact us

If you have questions about this Privacy Notice or how we handle your information, you can contact us at:

Email: hello@vipcreative.studio